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Ground Transportation

JAXPORT's franchised taxi service provides taxi and mini-van service from the cruise terminal to Jacksonville International Airport. For taxi information, call 904-355-TAXI (904-355-8294); for shuttle information, call 904-353-8880.

While no rental car companies are located at the JAXPORT Cruise Terminal, Avis and Hertz have direct-connect phones outside the cruise terminal for your convenience. When you pick up the phone, you can speak with a representative to make arrangements to pick you up.

For more Jacksonville transportation options, please go to Visit Jacksonville.

Vendor Information

Please be advised that a fee is required for all commercial vehicles carrying passengers out of the JAXPORT Cruise Terminal.

Commercial Vehicle Port Fees

Effective Oct. 1, 2011, port fees for commercial vehicles are listed below:

Vehicle type Fee
Pre-Arranged Taxis $5.00
Vans and Limos (7 - 12 passengers) $10.00
Mini-busses (13 - 25 passengers) $25.00
Coach busses (26 - 50 passengers) $50.00
  • These fees are payable after you pick up your passengers and as your vehicle exits the terminal. Please make sure you are prepared to pay at this time.
  • On-demand taxi pickup service will remain at current rates.
  • Drop-offs will not pay a fee. All companies that have commercial vehicles dropping off passengers at the JAXPORT Cruise Terminal for regular cruise service will continue to enjoy free access.
  • Fees will be waived if a bus or motor coach has paid to park in the JAXPORT parking lot for the duration of the cruise. The driver would be required to show the paid parking receipt to the attendant who collects the fees.

For more information

If you have a question about the fee process, please contact JAXPORT's Cruise Operations hotline at (904) 357-3006.

Other goods and services

If you have a product or service for the cruise ship or the cruise lines, then please contact that cruise line directly. You can visit www.carnival.com for more details.

For services and products for the JAXPORT Cruise Terminal building, please check JAXPORT's current projects for bidding.