“Having a good, strong dray network in any market fuels the intermodal industry in that area,” Edwards said. “If you have that drayage support, your city can be a logistics hub.”
Jacksonville is “America’s Logistics Center” and with that title means drayage services are vital to move cargo to and from the port, distribution warehouses and major retailers. This cargo fluidity keeps consumer goods readily stocked on store shelves and online purchases fulfilled. The spike in e-commerce during the pandemic showcases the essential nature of trucking and the critical role drivers serve in delivering goods to consumers’ doorsteps.
“In the last two years, the perfect storm was created, which highlights how critical trucks are in the supply chain,” Edwards said. “Trucks drivers are receiving a lot more recognition and appreciation than they did in the past, because the general public now realizes how essential they are.”
A trend in trucking right now is toward new technology and workforce diversification. Edwards said real-time updates from drivers, combined with increasing communication to customers, is creating delivery efficiencies.