TWIC and TWIC Escort

JAXPORT offers 24/7 TWIC escort services for non-TWIC holders requiring business-related access to JAXPORT terminals.

Please note: 

  • TWIC escorts at Talleyrand Marine Terminal cannot accept in-person credit or debit card payments. These payments can be made during normal business hours by calling (904) 357-3344 or via email.

Please review both sections below for TWIC escort fees. 

TWIC Escort Service for Non-TWIC Holders Charge
Escort Mon. – Fri. 7:00 a.m. until 6:00 p.m. 1st hour $75.00 per hour 
Escort Mon. – Fri. 7:00 a.m. until 6:00 p.m. after 1st hour $50.00 per hour
Escort after 6:00 p.m. until 7:00 a.m. weekends, holidays $100.00 per hour
Escort Classifications Charge

Class A:

Tenant/JAXPORT Approved Custody Transfer

 $75

Class B:

Preapproved Company Invoicing*

$75 1st hour

$50 per hour thereafter

Subject to $100 per hour fee for escort after 6 p.m. until 7 a.m., weekends, holidays

Class C:

Pay On Arrival

Mon. – Fri. 7:00 a.m. until 6:00 p.m., subject to two hour minimum.

$125 Two hour minimum

Subject to $50 fee per additional hour(s)

Escorts after 6:00 p.m. until 7:00 a.m. weekends, holidays, subject to two hour minimum.

$200 Two hour minimum

Subject to $100 fee per additional hour(s)

Payment Types

Monday –  Friday, 7:00 a.m. – 6:00 p.m.

  • Cashiers Check
  • Money Order
  • Credit Card/Debit Card

After Hours, 6:00 p.m. – 7:00 a.m.

  • Cashiers Check
  • Money Order

Contact us to arrange a JAXPORT TWIC escort:


Email TWICescort@jaxport.com

Call (904) 357-3344

JAXPORT Access Control Center

9620 Dave Rawls Blvd., First Floor
Jacksonville, FL 32226

E-mail
Phone: (904) 357-3344 or (904) 357-3253
Fax: (904) 357-3126

More information is available in JAXPORT’s Tariff No. 2016 (section 31-297).

Transportation Worker Identification Credential (TWIC)

JAXPORT’s security standards include the Federal Transportation Worker Identification Credential (TWIC) program, which is administered by the Transportation Security Administration. The TWIC is required for access to all JAXPORT terminals.

Port users: If your TWIC credential (issued by the TSA) has expired, and you have not yet renewed, we encourage you to enroll.

Start here: https://universalenroll.dhs.gov/programs/twic

Questions? Email the TSA: TWIC.Issue@tsa.dhs.gov

TWIC Enrollment Center

Jacksonville Office

12400 Yellow Bluff Rd., Ste. 202
Jacksonville, FL 32226-5070

Hours
Monday- Friday: 8 a.m. – 1 p.m. and 1:30- 4:30 p.m.
Saturday and Sunday: Closed

TWIC Hotline

1-855-347-8371

There is no semi-trailer parking at this location.

For the most up-to-date information on obtaining a TWIC, visit the U.S. Dept. of Homeland Security’s TWIC web page

Upon receiving your new or renewed TWIC card, you may need to obtain a JAXPORT Business Purpose Credential for regular access to the port.

Learn more about the JAXPORT Credential.