Our Brand Promise
Seamlessly connecting your cargo and customers
JAXPORT offers shippers service to more than 140 ports in 70 countries, connecting major international markets with U.S. consumers.
Jacksonville’s skilled labor force of 837,000+ enables our port city to move more containers than any other port in the State of Florida.
JAXPORT terminals integrate with three U.S. interstates, on-dock rail, 40 daily train departures, more than 100 trucking firms, and dozens of ocean carriers, providing shippers with a seamless transportation experience.
Rates on cargo shipments from Asia to Florida are some of the lowest in the Southeastern U.S. when shipping through JAXPORT. Jacksonville also offers low warehouse operating costs and leasing rates for cost-effective distribution.
JAXPORT’s leadership and sales team regularly provide customized solutions to overcome the toughest transportation challenges.
Creating jobs and opportunity by offering the most competitive environment for the movement of cargo and people.
Refreshing JAXPORT's brand
The process of brand redevelopment starts with research.
Lots and lots of research.
Our team spent hundreds of hours completing a brand audit, competitive analysis, market research surveys, and customer and staff interviews, to fine-tune our messaging and position in the marketplace.
What we found, as author Alina Wheeler promised in the book, Designing Brand Identity, is that when you dedicate yourselves to the process, a Big Idea percolates to the top.
Our Big Idea for JAXPORT is: X Marks the Spot.
We know from a recent survey of logistics professionals that our port has been a hidden treasure. In fact, 42 percent of those surveyed were not familiar with the Port of Jacksonville, and competitors were more recognizable.
However, our customers prize JAXPORT’s dedication to client service and consistently give high marks to our organization’s leadership.
Just as an “X” forms a crossroads, our port is located at the crossroads of the nation’s highway and rail network, within minutes of three Interstate highways and with easy access to two Class I rail lines as well as regional rail.
The Grammarist’s definition of “X marks the spot” states, “This is the exact location; the thing that you are looking for may be found in this exact area.”
Our port’s customers seek a seamless transportation experience, global connections, high-quality service and competitive rates: in other words, everything that we offer.
Whether you are a beneficial cargo owner, carrier, NVO, customs broker, freight forwarder or logistics company, The Port of Jacksonville is the exact location where your business can achieve success.
Developing the logo
JAXPORT is entering a new era.
Our leadership team is focused on positioning JAXPORT as a premier, global gateway while delivering a world-class customer experience.
Our new logo started with a conic map projection. I marked Jacksonville’s location and drew lines to connect our city to the 140 ports we reach around the globe.
Combining the mark with the name JAXPORT, the letter X overlays Jacksonville’s location at the center of our trade lanes, leading the viewer to conclude: X marks the spot.
With a bold and modern color palette, the new JAXPORT logo conveys our intention to make a positive mark on the industry.
We invite you – our partners, customers, and friends – to join us on this journey.
Creative Services Coordinator
Sharing our story
You may have heard that “content is king.”
At this dynamic, growing port, we never lack for content, because there’s always something happening at JAXPORT.
However, while it’s second-nature for our team to publish news about the port, our customers have come to expect more. Our organization is perceived as the major link for the transportation community in our region, the crossroads for information for carriers and terminal operators, warehousing and distribution interests, trucking and rail providers, and stakeholders throughout the region.
So we will be expanding our storytelling in a proactive way to inspire and inform the business community and the people of Northeast Florida, not just about the benefits and opportunities created by our growing port, but also the ways our partners and their businesses can achieve more.
These are the stories we’re passionate about sharing.
Public Information Officer
Revealing the brand
We showed our friends at work first.
JAXPORT’s employees feel a cultural shift is taking place at the port, and our rebrand captures their spirit of innovation and entrepreneurialism.
Following internal presentations, we shifted the conversation to social media, highlighting the new palette as well as the unique attributes of JAXPORT’s brand in a series of teaser images and messages.
Our team also gave a few of our contacts in the industry a sneak peek, inviting brand influencers a chance to participate in the discussion.
All of our messaging led to the big reveal on April 30, when CEO Eric Green and CCO Kristen DeMarco unveiled JAXPORT’s new brand to more than 350 transportation industry professionals at the 2019 JAXPORT Logistics & Intermodal Conference. As part of the announcement, they played JAXPORT’s new brand video, which showcases the port’s facilities and the individuals who keep cargo moving in and out of Northeast Florida.
In the months ahead, you can look forward to reading more stories illustrating the bold new future of the Jacksonville Port Authority.
Sr. Coordinator, Marketing
Find the X to win!
There’s hidden treasure buried in JAXPORT’s new, shiny website in the form of an X.
Each X looks like this:
The first three people to find one will score some sweet merch including:
- Vacuum-sealed water bottle (pictured)
- T-shirt (pictured)
- PopSocket grip for your phone (pictured – phone not included)
- Notebook and pen
- USB drive
Here’s how to win:
1) Look for the X graphic throughout our site.
2) Find one? Copy the web address of the page, come back here, and send the web address along with your contact info.
3) The first three people to correctly complete this task get the merch.
A few guidelines:
1) You can only win once.
2) You’re ok with us sending you email. Don’t worry: we’re not pirates, we won’t spam you. We might send you an occasional newsletter though.
3) Do you seriously want more rules? Read the official ones.
Good luck, and remember: at JAXPORT, X Marks the Spot!
This promotion has closed, and the winners are being notified. Thanks for participating!